Privacy Policy

Last Updated: 1 Jan, 2025

Paddock Parking (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit paddockparking.com (the “Website”), submit forms, communicate with us, or interact with our advertising campaigns—including Google Ads, email and SMS marketing, and informational campaigns.

By using our Website or providing your information, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information

Provided directly by you through forms, calls, email/SMS opt-ins, or account setup:

– Name
– Phone number
– Email address
– Company name
– Job title
– Property/yard requirements (e.g., acreage, truck/trailer count)
– Preferred location
– Billing information (if applicable)

1.2 Technical Information

Collected automatically while browsing our Website:

– IP address
– Device and browser type
– Pages viewed, time on site, clicks and navigation
– Referral source
– Cookies and tracking identifiers

1.3 Marketing Interaction Data

Collected through advertising and direct outreach:

– Interactions with Google Ads campaigns
– Email open/click rates
– SMS response data
– Landing page performance tracking


2. How We Use Your Information

We may use your information for the following purposes:

– To respond to inquiries and provide requested services
– To deliver quotes, proposals, contracts, or booking confirmations
– To send SMS/email reminders, updates, and customer support messages
– To provide marketing messages related to available yards, pricing, special offers, and company news (only if you have opted in)
– To improve Website performance, user experience, and advertising optimization
– To comply with legal requirements and prevent fraud


3. Marketing Communications

3.1 Email Marketing

You may receive emails about:

– New yard availability
– Pricing and promotions
– Updates to storage policies and services
– Industry-related information

You can unsubscribe at any time by clicking the “Unsubscribe” link in any email.

3.2 SMS Messaging

You may receive SMS messages if you:

– Checked the SMS consent box on a web form
– Provided your phone number and agreed to SMS notifications verbally or in writing

SMS messages include:

– Quote information
– Booking reminders and updates
– Promotional offers (only with express consent)

To stop receiving SMS messages, reply STOP at any time.


4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

– Measure Website performance
– Personalize user experience
– Improve Google Ads targeting and remarketing
– Track traffic sources and conversions

You may disable cookies through your browser settings, but some features may not function correctly.


5. Sharing of Information

We do not sell personal information.

We may share information only with trusted third-party service providers who support our business operations, such as:

Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
– SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive

All service providers are contractually obligated to maintain confidentiality and security.


6. Data Security

We implement reasonable physical, electronic, and managerial procedures to protect your information from unauthorized access, alteration, disclosure, or misuse.

While we strive to protect your data, no online transmission can be guaranteed as 100% secure.


7. Data Retention

We retain personal information only as long as necessary to:

– Provide services
– Fulfill legal obligations
– Resolve disputes
– Enforce agreements


8. Your Rights

Depending on your region or applicable laws, you may have the right to:

– Access the personal data we hold about you
– Request corrections or deletion of your information
– Opt out of email or SMS communications
– Disable cookies and tracking
– Withdraw consent at any time

To submit a request, please contact us using the information below.


9. Children’s Privacy

Our Website and services are not intended for individuals under 18. We do not knowingly collect information from children.


10. Links to Third-Party Websites

Our Website may include links to third-party sites. We are not responsible for their privacy practices or content.


11. Contact Us

If you have questions about this Privacy Policy or wish to update, access, or delete your information, you may contact us at:

Email: info@paddockparking.com
Phone: +1 (630) 362-8127


12. Updates to This Policy

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.